Amsterdam Living Lab New Years Resolution

Preliminary  findings.

Thanks to all those who showed up and gave us their valuable time and insights into the current state of Living Labs in Amsterdam.  This is the first of a two phase (if not more) discovery process.  What we have achieved thus far will serve to inform an effective second step which will be a more inclusive gathering with the public.

This was not an academic exercise or a semantic argument, rather an empirical exploration into the current state of play of Living Labs in Amsterdam and its relationship to the City and its people so please bare with us and continue to help us as we explore further.  It is not our goal to define the Amsterdam Living Lab, rather to understand the nature of what we do in the city, how and why.   This exploration will lead to a more effective policy and plan for a more productive relationship with the city and inclusive future for Amsterdam Living Labs.  

Not only here in Amsterdam, but also to serve as a model for other cities to also engage their citizens in meaningful ways that improve their lives.  After all, this is why we do what we do and we know more, now than ever thanks to your contribution.

If we are going to build a bridge from the City to Citizen by leveraging the potential of Living Labs (or whatever you want to call them) we need to establish the points of entry as well as the tools and resources which are needed to build this bridge in such a way that it will last.  The next step is for us to remove barriers and enable inclusive participation and we need your help to make this happen.  

On Jan 25, 2019 CITIXL hosted an interactive session with Amsterdam Living Lab experts – 30 took the “quick scan” survey.  After this event we made it possible for the public to take the same survey online, gathering a random sample from organic visitors.  As of March 8, 2019 we have 20 responses to the public “quick scan” survey for a total of 50 completed surveys which gives us a good statistical reliability.

Below are the results which are not about coming to a universal definition of what an Amsterdam Living Lab is, rather gaining insight about the current perceptions and what Living Labs role with the public should be.  This is a living document and as the discussion evolves the results may change.  Keep posted about the next event and join the debate or take the survey now.  Enjoy!

#1

An Amsterdam Living Lab is inclusive

(meaning it’s for everybody who wants to participate)

Experts

93%

Public

82%

#2

An Amsterdam Living Lab is accessible

(meaning you don’t need a membership, a pass or permission)

Experts

75%

Public

86%

#3

An Amsterdam Living Lab is open and/or public

(meaning it’s out in the open or in a public space)

Experts

83%

Public

75%

#4

An Amsterdam Living Lab can be a digital/online platform

(look into, interesting result)

Experts

55%

Public

75%

#5

An Amsterdam Living Lab is a physical location

(meaning it is a place or space in the city)

Experts

55%

Public

59%

#6

An Amsterdam Living Lab gathers public feedback

(meaning there is a way to get results from participants)

Experts

96%

Public

100%

#7

An Amsterdam Living Lab shares data or research results

(meaning on open source or public platforms)

Experts

93%

Public

100%

#8

An Amsterdam Living Lab strives to improve local communities

(meaning the goal is not just to improve technology or business)

Experts

97%

Public

100%

#9

An Amsterdam Living Lab can be a single, test, pilot or project

(meaning it’s not necessarily ongoing)

Experts

76%

Public

77%

#10

An Amsterdam Living Lab helps reduce risk and uncertainty

(meaning use the public early-on in development to validate assumptions)

Experts

76%

Public

77%

#11

An Amsterdam Living Lab is a part of a network

(meaning not a stand alone, individual effort)

Experts

83%

Public

69%

#12

An Amsterdam Living Lab can be used as marketing tool or to raise awareness

Experts

83%

Public

85%

#13

An Amsterdam Living Lab can be a approach

(meaning it is not a place, but a process or methodology)

Experts

54%

Public

69%

#14

An Amsterdam Living Lab is profit driven

(meaning it needs a strong business case or revenue model)

Experts

10%

Public

23%

#15

An Amsterdam Living Lab is human centric

(meaning that what is being tested is based on the users or public needs)

Experts

97%

Public

77%

#16

An Amsterdam Living Lab informs public policy

(meaning it helps the city test assumptions)

Experts

83%

Public

91%

#17

An Amsterdam Living Lab enables co-creation for city making

(meaning bringing together the city and citizen in crowdsource format)

Experts

91%

Public

92%